{"id":5492,"date":"2021-01-17T15:29:24","date_gmt":"2021-01-17T07:29:24","guid":{"rendered":"https:\/\/biosureozone.com\/?page_id=5492"},"modified":"2022-04-22T18:16:29","modified_gmt":"2022-04-22T10:16:29","slug":"support","status":"publish","type":"page","link":"https:\/\/biosureozone.com\/tw\/support\/","title":{"rendered":"\u7591\u96e3\u6392\u89e3"},"content":{"rendered":"

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Support<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|off|off” module_class=”index-header” _builder_version=”4.4.8″ background_color=”rgba(0,0,0,0)” use_background_color_gradient=”on” background_color_gradient_start=”rgba(0,16,56,0.41)” background_color_gradient_end=”rgba(255,255,255,0)” height=”86px” custom_padding=”1px||54px|||” border_color_all=”rgba(255,255,255,0.43)” border_width_bottom=”1px” global_module=”5074″ saved_tabs=”all”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.4.8″ width=”100%” custom_margin=”|||auto|false|false” custom_padding=”5px||5px||false|false” border_color_bottom=”rgba(255,255,255,0.2)”][et_pb_column type=”4_4″ _builder_version=”4.4.5″][et_pb_menu dropdown_menu_bg_color=”#ffffff” dropdown_menu_text_color=”#000000″ dropdown_menu_active_link_color=”#000000″ mobile_menu_bg_color=”#000000″ mobile_menu_text_color=”#000000″ logo=”https:\/\/biosureozone.com\/wp-content\/uploads\/2020\/12\/Biosure-Logo-300×88-1.png” logo_url=”biosureozone.com” logo_max_width=”135px” module_class=”main-menu” _builder_version=”4.4.8″ menu_font=”Roboto Condensed|500||on|||||” menu_text_color=”#ffffff” menu_font_size=”16px” background_color=”rgba(0,0,0,0)” text_orientation=”right” custom_margin=”0px||||false|false” custom_padding=”0px|0px|0px|0px|true|false” link_option_url=”biosureozone.com” custom_css_main_element=”position: relative;||z-index: 3;”][\/et_pb_menu][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.8″ custom_padding=”||3px|||”][et_pb_row _builder_version=”4.4.8″][et_pb_column type=”4_4″ _builder_version=”4.4.8″][et_pb_text _builder_version=”4.4.8″ text_font=”Noto Sans||||||||” text_font_size=”18px” header_font=”Noto Sans||||||||”]<\/p>\n

Click the button below to download the troubleshooting guide book.<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ module_class=”support-col” _builder_version=”4.4.8″ custom_margin=”0px||35px||false|false” custom_margin_tablet=”” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”0px|0px|0px|0px|true|true”][et_pb_column type=”1_4″ _builder_version=”4.4.8″][et_pb_blurb title=”Ozone Spray Bottle Pro” url_new_window=”on” image=”https:\/\/biosureozone.com\/wp-content\/uploads\/2021\/05\/7161_\u7dda\u689d\u5716_20210526.png” _builder_version=”4.4.8″ header_text_align=”center” background_color=”#ffffff” min_height=”310px” custom_margin=”||0px||false|false” custom_padding=”0px|15px|12px|15px|false|true” link_option_url=”https:\/\/biosureozone.com\/wp-content\/uploads\/2021\/05\/UM_EOS7161_P_BioSure_EN_20210106.pdf” link_option_url_new_window=”on” custom_css_blurb_image=”margin-bottom:0;” border_radii=”on|6px|6px|6px|6px” 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_builder_version=”4.4.8″ header_text_align=”center” background_color=”#ffffff” min_height=”310px” custom_margin=”||0px||false|false” custom_padding=”0px|15px|12px|15px|false|true” link_option_url=”https:\/\/biosureozone.com\/wp-content\/uploads\/2021\/05\/UM_EOS8163_G_BioSure_EN_20210108.pdf” link_option_url_new_window=”on” custom_css_blurb_image=”margin-bottom:0;” border_radii=”on|6px|6px|6px|6px” border_width_all_image=”20px” border_color_all_image=”#ffffff” box_shadow_style=”preset1″ box_shadow_vertical=”1px” box_shadow_blur=”24px” box_shadow_spread=”-11px” box_shadow_color=”rgba(110,156,193,0.7)” saved_tabs=”all” box_shadow_horizontal__hover_enabled=”on|hover” box_shadow_vertical__hover_enabled=”on|hover” box_shadow_vertical__hover=”13px” box_shadow_spread__hover_enabled=”on|hover” box_shadow_spread__hover=”-4px” box_shadow_color__hover_enabled=”on|hover” box_shadow_color__hover=”rgba(110,156,193,0.57)”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.4.8″][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.4.8″][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.8″ custom_padding=”0px|||||”][et_pb_row _builder_version=”4.4.8″ custom_padding=”||0px|||”][et_pb_column type=”4_4″ _builder_version=”4.4.8″][et_pb_text module_class=”sub-heading center” _builder_version=”4.4.8″ min_height=”23px” custom_margin=”||-9px||false|false” custom_padding=”||5px|||”]Q & A<\/span>[\/et_pb_text][et_pb_text module_class=”main-heading center” _builder_version=”4.4.8″ header_font_size=”28px” min_height=”32px” custom_margin=”-4px||5px||false|false”]<\/p>\n

Frequently Asked Questions<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ module_class=”qa-container” _builder_version=”4.4.8″ custom_margin=”|auto||auto|false|false”][et_pb_column type=”1_2″ _builder_version=”4.4.8″][et_pb_toggle title=”BioSure Professional produces ozonated water or aqueous ozone? Does it comply with international off-gas safety standards?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#f7f8fd” icon_color=”#0F9B92″ _builder_version=”4.4.8″ custom_padding=”0px|0px|0px|0px|false|false” hover_transition_duration=”100ms” hover_transition_speed_curve=”ease-in” border_width_all=”0px”]<\/p>\n

BioSure products use electrolytic, both direct and through PEM generation, to seamlessly create ozonated water directly from the water. Ozonated water is a dissolution of gas and water. The ozone gas is contained in the water. Yes, BioSure products comply with international off-gas standards and are safe to use in ventilated spaces. \u00a0 <\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Most ozone generators require frequent air quality treatment to maintain their performance. Why doesn’t BioSure Professional need to monitor air quality?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#f7f8fd” icon_color=”#0F9B92″ _builder_version=”4.4.8″ custom_padding=”0px|0px|0px|0px|false|false” hover_transition_duration=”100ms” hover_transition_speed_curve=”ease-in” border_width_all=”0px”]<\/p>\n

BioSure and BES products use patented electrolytic ozone generation that uses water as the input to create the ozone. In this way, BioSure and BES products do not need to monitor air quality.<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.4.8″][et_pb_toggle title=”Ozonated water vs chemical disinfectant solution. Why is the concentration of aqueous ozone important? What concentration of ozonated water is right for my operation?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#f7f8fd” icon_color=”#0F9B92″ _builder_version=”4.4.8″ custom_padding=”0px|0px|0px|0px|false|false” hover_transition_duration=”100ms” hover_transition_speed_curve=”ease-in” border_width_all=”0px”]<\/p>\n

Ozonated water is highly oxidative, roughly 1ppm of ozonated water has the same oxidizing power as 50ppm of chlorine-based disinfectants. Your concentration of ozonated water is determined for your application. Please speak with a BioSure representative or a BioSure certified technician to determine your need.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”EPA said good ozone up high and bad ozone nearby. After knowing the advantages of applying ozone water, can I use ozonated water indoor? What about NOx – a toxic by-product? What is BioSure Professional\u2019s solution?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#f7f8fd” icon_color=”#0F9B92″ _builder_version=”4.4.8″ custom_padding=”0px|0px|0px|0px|false|false” hover_transition_duration=”100ms” hover_transition_speed_curve=”ease-in” border_width_all=”0px”]<\/p>\n

Yes, ozone water is safe to use inside as long as the space is well ventilated. BioSure products do not use air as an input and therefore have no harmful waste by-products including NOx. BioSure uses patented electrolytic technology that produces ozone or ozonated water from water.\u00a0<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.8″ background_color=”#f4f9fc” saved_tabs=”all”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.4.8″ custom_margin=”0px|auto||auto|false|false” custom_padding=”1px||||false|false”][et_pb_column type=”2_5″ _builder_version=”4.4.5″][et_pb_text module_class=”sub-heading” _builder_version=”4.4.8″ custom_margin=”||3px||false|false”]Contact Us<\/span>[\/et_pb_text][et_pb_text module_class=”main-heading” _builder_version=”4.4.8″ text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”28px” min_height=”87px” custom_margin=”-3px||5px||false|false” custom_padding=”1px|||||”]<\/p>\n

For support with your product, contact us here.<\/h2>\n

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If you are looking for help with your product, please fill out the form below and upload a photo of your product or issue. Our service team will get back to you right away.<\/span><\/p>\n

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SupportClick the button below to download the troubleshooting guide book.Q & AFrequently Asked QuestionsBioSure products use electrolytic, both direct and through PEM generation, to seamlessly create ozonated water directly from the water. Ozonated water is a dissolution of gas and water. The ozone gas is contained in the water. Yes, BioSure products comply with international […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5492","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/biosureozone.com\/tw\/wp-json\/wp\/v2\/pages\/5492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biosureozone.com\/tw\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biosureozone.com\/tw\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biosureozone.com\/tw\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/biosureozone.com\/tw\/wp-json\/wp\/v2\/comments?post=5492"}],"version-history":[{"count":1,"href":"https:\/\/biosureozone.com\/tw\/wp-json\/wp\/v2\/pages\/5492\/revisions"}],"predecessor-version":[{"id":10008,"href":"https:\/\/biosureozone.com\/tw\/wp-json\/wp\/v2\/pages\/5492\/revisions\/10008"}],"wp:attachment":[{"href":"https:\/\/biosureozone.com\/tw\/wp-json\/wp\/v2\/media?parent=5492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}